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Don’t Ghost Your Leads: Follow-Up That Follows Through
When a family inquires, they’re saying, “We’re interested.” If your admissions team doesn’t respond quickly (or at all), it sends the wrong signal. And just like in any relationship, a gap in communication leaves people feeling unimportant, frustrated, and ready to move on. In this Show & Tell Show, we’ll walk through what healthy follow-up looks like, including: Whether you’re a one-person show or part of a full admissions team, you’ll leave with practical ways to tighten your follow-up rhythm, build trust with families, and guide inquiries forward in the Family Journey™.